ISACS Heads Conference: Leading When the Path is Hazy

January 29–30, 2026 • Swissôtel Chicago

Heads of School unite! Join your peers to revive, reconnect, and strengthen your leadership muscles. Lean into the gift of gathering, while learning from experts especially curated for you. Read on for inspiration about the excellent opportunities awaiting you in Chicago! 

Wednesday, January 28Headways

5–8 p.m. Program & Dinner for 2025–26 Headways participants

Thursday, January 29 8:15 a.m.–2:45 p.m., events until 9 p.m.

7:30 a.m. Registration & Conversation Sponsored by Finalsite & Zoom for Education
Includes Coffee & Breakfast

8:15 a.m. School Affinity Conversations

Cohorts grouped by School Size
  • Seniors & Student population < 500
  • Seniors & Student population > 500
  • First Graders & Student population < 500 
  • First Graders & Student population > 500
  • Student Population <100

9:30 a.m. Keynote  Sponsored by Carney Sandoe & Associates

Unity for All: Fostering Civility & Connection
Donna Hicks, Weatherhead Center, Harvard University

In a time of deep division and polarization, the concepts of respect and dignity have never been more essential—or more overlooked. We’ll explore how living and leading with dignity can transform relationships, bridge divides, and restore hope in our communities. Drawing on her renowned Dignity Model, Hicks will offer a practical framework for understanding how recognizing every person’s inherent worth can strengthen trust, foster civil discourse, and create environments where people feel heard and valued. Rather than focusing on changing minds, this approach centers on building understanding—helping individuals and groups engage across differences with empathy and integrity. Through real-world examples and reflective insights, you’ll be invited to reclaim dignity as a guiding principle for leadership and connection, showing that when we honor each other’s humanity, we not only resolve conflict but also create a foundation for meaningful, lasting change.

10:45 a.m. Session One | Select from:

Giving, Receiving & Soliciting Feedback
Donna Hicks, Weatherhead Center, Harvard University

Participate in an interactive feedback exercise to develop skills that will provide powerful strategies while demonstrating how to give, receive, and solicit feedback in a non-threatening way.

Guiding Staff & Operations in the AI Era
Evan Harris, Pathos Consulting Group

Learn to lead confidently in a time when AI is reshaping both leadership and operations. We’ll look at practical ways heads can use AI in their own roles, then turn to the bigger picture: how to understand the distinct opportunities and risks facing different staff departments, from admissions to business offices to MarCom. The focus is on systems-level leadership—how to set guardrails, frame the right questions for each team, and guide your school through AI adoption in a way that builds trust, improves capacity, and prepares the institution for what’s coming next.

Clear, Calm, Confident:
Managing Complex Parent Relationships in Schools

Kristin Smith, Fisher & Phillips LLP

Overly engaged parents can test even the most seasoned school leaders. Participants will be guided through practical strategies to handle tough conversations, turn conflict into collaboration, and maintain trust while protecting your school’s culture and community. Learn how to turn challenging parent interactions into opportunities for clarity, understanding, and stronger partnerships, all while keeping your composure intact.

12:15 p.m. Luncheon  Sponsored by TIAA

ISACS Annual Meeting
ISACS Executive Committee

Hear important updates from ISACS including the slate of new trustees and officers for 2026–2027.

1:30 p.m. Session Two | Select from:

Deepfakes, Data & Dollars: Safeguarding Your School’s Future
Evan Harris, Pathos Consulting Group

Learn to confront the full spectrum of deepfake risks — from reputational sabotage to financial fraud, data breaches, and student safety concerns. The focus is on the head’s role in inoculating their community against synthetic media, preparing boards to understand emerging threats, and planning for crisis communications in an era of supercharged misinformation. Build skills that strengthen institutional resilience against both synthetic media and social engineering attacks, while developing protocols that safeguard students and the school. Leave with concrete strategies to protect trust, stability, and safety in a rapidly changing digital landscape.

Staying Ahead of the Curve: Legal Essentials for Independent School Heads
Kristin Smith, Fisher & Phillips LLP

In today’s fast-changing legal environment, school leadership means more than setting vision - it means navigating risk with confidence and acumen. From students and employees to governance and compliance, every decision you make as a school leader matters—and the legal stakes are higher than ever. Join a fast-paced, insightful session designed specifically for heads of school. Hear current updates on legal trends shaping independent schools nationwide and across the ISACS region—along with practical takeaways you can use right away. Leave informed, empowered, and ready to lead your school with clarity in a complex world.

Multiple Employer Plan, A Retirement Plan Strategy Built for Independent Schools
Jeffrey Musell, Multi Employer Plan

Independent schools face growing pressure to balance strong retirement benefits with realities of cost management, compliance, and administrative resources. A Multiple Employer Plan (MEP) offers a solution designed to simplify retirement plan management while enhancing value for your faculty and staff. Explore how MEPs work and why they are particularly relevant for independent schools including streamlined administrative, oversight, reduced fiduciary burden, and the opportunity to offer competitive retirement benefits to attract and retain top talent.

2:45–3:45 p.m. Pause to Refresh Brought to you by the National Association of Independent Schools (NAIS)
All are invited for Sodas & Snacks

3–4:45 p.m. Choose Your Own Adventure | Select from:

Film | Screenagers: Elementary School Age Edition

View the newest Screenagers film focused on the digital challenges facing elementary students, parents, and educators—from smartwatches and gaming to social media and healthy screen time. The film not only highlights today’s challenges but also offers practical, research-based solutions to help kids and adults navigate technology with balance and care. The screening will be followed by discussion and if interest allows a virtual Q&A with the film’s director/producer. Participants interested in sharing the film at their schools can receive an ISACS discount.

  Select this adventure during registration. No additional fee.

Moments at the Museum: A Visit to The Art Institute of Chicago

Step away from your role as head and into the world-famous Art Institute of Chicago. Tour alone or with colleagues. Take some time for yourself—you won’t regret it. An ISACS staff member will walk participants to the museum for this ticketed event.


  Select this adventure during registration. No additional fee.

Time on Your Own

Rest, read, walk, shop—you decide!

6–9 p.m. Reception & Dinner 
Reception sponsored by CCS Fundraising & Stifel • Dinner sponsored by Flik Independent School Dining

Ivy Room All registrants & their guests are invited to attend this event at the Ivy Room, a private event space at 12 East Ohio, Chicago. Transportation will be provided. 


  Add a dinner guest during registration (+$100). There is no on-site registration for this event.


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School Spirit DayFriday, January 30 8:15 a.m.–2:45 p.m.
Show your independent school pride! Wear your school’s spirit gear—like a hat, shirt, sweatshirt, jacket, or scarf—to Friday’s sessions.

7:30 a.m. Coffee & Conversation Sponsored by Finalsite & Zoom for Education
Includes Coffee & Breakfast

8:15 a.m. Regional Meetings

IAIS; Iowa; ISSL; LMAIS; KAIS; MAIS; OAIS; WAIS
 AIMS, MIchigan Schools & ISACS: Detroit 2026 Annual Conference Planning

All Michigan heads of school are invited to meet with ISACS staff to discuss and plan for the upcoming 2026 ISACS Annual Conference in Detroit. This is always a very spirited and collaborative planning session, and we welcome your input, feedback, and creativity!

9:30 a.m. Keynote  Sponsored by SAGE Dining Services

Audacious Leadership
Tiana S. Clark, Author, Northwestern University Kellogg School of Management

Audacious Leadership requires you to first lead yourself. Learn how to set a bold vision for your life, bravely go after your vision, and keep your cup full as you focus on your impactful mission. Leave with the courage and confidence to make a significant impact on your school, your career, and your life.

10:45 a.m. Session Three | Select from:

The Journey Begins
Tiana S. Clark, Author, Northwestern University Kellogg School of Management

After exploring the importance of setting an audaciously bold vision for your life, bravely taking the steps to make it happen, and believing in yourself, participants will put pen to paper and define vision, chart steps, and strengthen resilience to sustain you on your journey.

The Six Factors Shaping Your School's Reputation
Chris Lukach, AKCG–Public Relations Counselors

Today’s communication landscape is shaped by more than just new communication methods. Changing trends in news consumption and audience behavior - from shrinking attention spans to validation - seeking social-media behavior, to uncharted levels of compassion fatigue - are forcing heads of school to rethink their communication practices, prioritizing disruptive forms of communication that penetrate noise and break down cynicism. Explore these trends and how they challenge reputational management principles, offering practical techniques for overcoming the communication barriers of the "attention-deficit age.”

Minding the Perception Gap Between Families & Schools
Mike Flanagan, E3n

Enrollment Management Associations’ (EMA) 2025 special report, "An Independent School Education: Family Perceptions of Value and Affordability," delivered groundbreaking insights into the mindset of families from across the socioeconomic spectrum. Looking ahead to EMA's flagship report this spring, "The State of the Independent School Enrollment Industry," we can begin comparing and contrasting the viewpoints of parents and enrollment leaders. Join E3n CEO Mike Flanagan for a candid discussion on what the data is telling us about the state of our enrollment industry including our biggest challenges, unexpected insights, and the opportunities before us.

12:15 p.m. Luncheon & Keynote  Sponsored by Educators Collaborative

So Many Things I Wanted to Tell You, So Here Are Five
Mary Menacho, ISACS Executive Director

Dive into aspects of your leadership with Mary Menacho over dessert. Gentle but profound reminders and invitations will deepen your headship. Because you are a hero. Your leadership changes lives. No pressure. Let’s have some fun.

1:30 p.m. Session Four | Select from:

Reputation Restoration:
Bridging to Normalcy After Chaos & Disruption

Chris Lukach, AKCG–Public Relations Counselors

In today’s independent school landscape, crisis situations are inevitable. How we recover from them after the initial impact, though, is what positions a school for long-term success or peril. This session will review tried-and-true methods for combating allegations of mission-drift; rebuilding trust between leadership and stakeholders; expanding the school’s position in a competitive landscape; and re-embracing and promoting a sense of joy-based normalcy.

Merging for Impact: Informing the Holistic Student Journey
Mike Flanagan, E3n

The forthcoming merger of the Education Records Bureau (ERB) and the Enrollment Management Association (EMA) into E3n creates opportunities for these two historic organizations to better serve independent schools in a volatile environment. Combining the strengths of each organization ca bridge the gaps between Admissions and Academics, unlocking unique insights, creating synergy, and transforming the student and family experience from enrollment through graduation. Join this workshop-style presentation and discuss the independent school "value squeeze," the changes related to how and what we assess in independent schools, imminent AI disruption, and what this might mean for your school and your brand.

Accreditation Team Leaders:
Common Considerations for School Visits

Jeff Suzik, Cranbrook Schools & Incoming Chair of the Review Committee

Suzik will facilitate a discussion of issues and effective practices in leading accreditation teams, with a focus on DEIB, governance, managing the team, and other frequent considerations that arise. This session for aspiring and experienced accreditation team leaders will utilize case studies to explore challenging topics that can emerge during the visit. A review of team leader responsibilities along with supplemental information to further enhance team success will be included.

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Presenters

Donna Hicks

Keynote

Donna Hicks  Weatherhead Center, Harvard University
 • Unity for All: Fostering Civility & Connection

Donna Hicks, PhD is an associate at the Weatherhead Center for International Affairs at Harvard University, where she also served as the deputy director of the Program on International Conflict Analysis and Resolution. Hicks facilitated dialogues in numerous unofficial diplomatic efforts in the Middle East, Sri Lanka, Cambodia, Colombia, Cuba, Libya, and Syria. She also served as a consultant to the BBC in Northern Ireland where she co-facilitated a television series, Facing the Truth, with Archbishop Desmond Tutu. She has taught courses in conflict resolution at Harvard and Columbia Universities and conducts seminars in the US and abroad on dignity leadership training and on the role dignity plays in resolving conflict. She consults to governments, corporations, schools, religious institutions, and non-governmental organizations. She is the author of Dignity: Its Essential Role in Resolving Conflict and Leading with Dignity: How to Create a Culture That Brings Out the Best in People.

Tiana S. Clark

Keynote

Tiana S. Clark Northwestern University
 • Audacious Leadership

Tiana S. Clark teaches people how to be audacious: to be bold, be brave, and believe in themselves. She is a veteran, a Microsoft alum, a professor at Northwestern University Kellogg School of Management, and author of the forthcoming book: Be Audacious. Clark has made an impact across many industries. She was named Airman of the Year in the US Air Force, created and executive-produced an award-winning film, and built Microsoft's Services Sales University.

mary menacho

Keynote

Mary Menacho  ISACS
 • So Many Things I Wanted to Tell You, So Here Are Five

Mary Menacho, ISACS executive director at ISACS since 2020, has served independent schools as a teacher, division director, long-term head of school, trustee, board chair, association executive director, and governance consultant. A certified Executive Coach and certified by both BoardSource and Polarity Partnerships, Menacho holds an MA in Educational Administration from Santa Clara University and a BA in Elementary Education from University of Oregon. She speaks and writes on leadership and best practices in independent schools.

Evan Harris

Featured Presenter

Evan Harris  Pathos Consulting Group
 • Guiding Staff & Operations in the AI Era
 • Deepfakes, Data & Dollars: Safeguarding Your School’s Future

Evan Harris, president of Pathos Consulting Group is a national expert on emerging AI risks in schools, with a focus on deepfake abuse and digital safety. He has advised the Office of the First Lady, the Texas State Senate, and the general counsel of NAIS, where he co-authored the legal guide on deepfake sexual abuse. A former teacher and administrator with a decade of experience in independent schools, Harris holds a master’s degree from Teachers College and was a technology ethics fellow at Stanford’s Human-Centered AI Institute.

Mike Flanagan

Featured Presenter

Mike Flanagan  E3n
 • Minding the Perception Gap Between Families & Schools
 • Merging for Impact: Informing the Holistic Student Journey

Mike Flanagan is the inaugural chief executive officer of E3n, a new organization formed by the expected merger of the Enrollment Management Association (EMA) and The Educational Records Bureau (ERB). His 30 years of leadership experience in nonprofit associations and educational technology include serving as the CEO of the Mastery Transcript Consortium (MTC), CEO of School and Student Services by NAIS, and co-founder and EVP of Client Services at Intrepid Learning Solutions.

chris lukach

Featured Presenter 

Chris Lukach  AKCG–Public Relations Counselors
 • The Six Factors Shaping Your School's Reputation
 • Reputation Restoration: Bridging to Normalcy After Chaos & Disruption

Chris Lukach, APR is chief executive officer of AKCG–Public Relations Counselors, a national public relations consultancy with deep experience in reputation management, crisis communications, and issues management. Lukach has been instrumental in developing issues and crisis communications plans and consulting with the firm’s independent school clients on sensitive and pivotal matters. He is a lecturer and author on a range of reputation-management topics and adjunct professor of crisis communications at Rowan University, where he co-designed the Crisis Communication Certificate of Undergraduate Study (CUGS) Program.

Jeff Musell

Featured Presenter

Jeffrey Musell Multiple Employer Plans, TIAA
 • Multiple Employer Plan, A Retirement Plan Strategy Built for Independent Schools

Jeff Musell leads the sales efforts for Multiple Employer Plans (MEP) at TIAA and often serves as a front-line product expert for the TIAA community. Based in Denver he helps clients in the nonprofit, education, government, and healthcare market segments define their MEP strategy. Prior to joining TIAA, Musell worked at Oppenheimer Funds and J.P. Morgan. He holds FINRA Series 7 and 63 registrations along with Life and Health and Variable Annuity licenses from the States of Colorado and has a Chartered Retirement Plan Specialist designation.

Kristen Smith

Featured Presenter

Kristin Smith  Fisher & Phillips LLP
 • Staying Ahead of the Curve: Legal Essentials for Independent School Heads

Kristin Smith is a partner in the Houston and Minneapolis offices and a co-chair of the education industry group at Fisher & Phillips LLP. Her practice focuses exclusively on independent and private schools. Smith assists schools in a variety of areas, including student and employee discipline; faculty, staff, and student contract drafting; handbook and policy drafting, implementation, and enforcement; LGBTQ issues, including transgender students and employees; board governance and training; discrimination claims and EEOC charges; administration and faculty training and development; school entanglement in family court proceedings; and, investigations, litigation, arbitration and mediation.

Jeff Suzik

Featured Presenter

Jeff Suzik  Cranbrook Schools
 • Accreditation Team Leaders: Common Considerations for School Visits

Jeff Suzik is the director of schools at Cranbrook Schools (MI). Prior to his arrival at Cranbrook in 2021, Suzik served as the Director of the Fanny Edel Falk Laboratory School (PA). Falk, located on the campus of the University of Pittsburgh, is affiliated with Pitt’s School of Education, where he held a joint appointment as an associate professor and taught leadership and history of American education courses to both undergrads and graduate students. He currently serves on the ISACS board of trustees and is the incoming chair of the ISACS Accreditation Review Committee.

Swissôtel Chicago

Reserve Your Room: $146/night*

*+tax for standard king (single or double occupancy)

Additional rooms from $156-346/night are available, including a choice of river or lake views, corner kings, and suites.


Rate includes guest Wi-Fi & access to the hotel's health club.


Reserve by phone: (888) 737-9477
Mention the ISACS 2026 Heads Conference to receive the discounted rate.


Rooms must be booked before 5 p.m. CT, January 8. Room Block availability is limited and may be reached prior to deadline. We recommend booking as soon as possible. If you need a room with two beds or want to extend your stay, contact programinfo@isacs.org for assistance.

School Credit Cards
If your school plans to pay directly for your hotel with the school credit card, please contact karen@isacs.org several weeks before you arrival so your school representative can complete the hotel’s credit card authorization form to have charges billed to directly to the school’s credit card. 
Parking

Valet Parking: $36/day
To receive the discounted daily parking, please obtain a voucher from the ISACS registration area for each day you park.

Overnight parking: $60/night
The discounted overnight parking rates will be routed directly to your hotel room bill.

Self-parking: The Swissôtel has limited self-parking. Visit the valet for additional details.

Cancellation Policy Hotel cancellations must be made 48 hours prior to arrival to avoid one night room and tax charge.
Hotel Scam Alert ISACS does not reach out to attendees and sponsors directly to book hotel rooms. If you receive calls or emails from third-party companies, we recommend you do not provide these solicitors with any personal information including, but not limited to, making new or changing existing reservations and do not provide your credit card. If you have any doubt about the information that you are receiving regarding any ISACS room blocks, please contact programinfo@isacs.org.

Registration Fee FAQs

$700 per person for ISACS members
$800 per person for non-members

Registration includes:

  • Thursday afternoon Pause to Refresh
  • Thursday evening reception & dinner
  • two lunches
  • two continental breakfasts.

  • Late fees apply after January 16, 2026.
  • Each attendee must enroll separately.
  • ISACS 2025-26 Headways participants will select the “2025-26 Headways Package” during online registration to receive a discounted registration fee.

Spouses/Partners/Guests:

During online registration, heads may add the following guest tickets:

  • Thursday afternoon: Art Institute of Chicago Museum Visit at no cost.
  • Thursday afternoon: Screenagers Film at no cost
  • Thursday Evening: Reception & Dinner at the Ivy Room for $100/person.

If the guest plans to attend any conference sessions or lunches, please contact programinfo@isacs.org to confirm space availability.

 Log in to enroll

Thank you to our 2026 Heads Conference Sponsors


Questions? Contact programinfo@isacs.org
ISACS may remove a registrant from an event if they do not follow the ISACS Policies & Disclaimers for Professional Learning Events.