ISACS Member Portal Assistance

ISACS Member Portal Assistance

Member Portal: Access

Use these steps if you need to create a new record or finish setting up an existing one.

  1. Go to the Member Portal and click the Sign-Up tab.

  2. Enter your school email address and create a password.

    • Double-check your email address to ensure it’s correct.

  3. Follow the prompts to send a verification email.

    • Open the email and click Confirm my account.

    • Check your spam, junk, or quarantine folders if you don’t see it.

  4. If you’re creating a new record, the system will walk you through setup.

    • Be sure to search for your school so your record is linked correctly.

  5. If you’re signing into an existing record, the system will recognize your name or email and connect your record to your school. You’ll then be asked to update your information.

Use these steps if you’ve logged in before.

  • Go to the Member Portal and click the Log In tab.

  • Enter your school email address and password.

  • If you forgot your password, click Don’t remember your password?

    • Confirm your email address.

    • Follow the instructions in the reset email.

Member Portal: Career Center

    1. Go to the Member Portal and log in (see instructions if needed).

    2. Choose how you’d like to post:

      • Quick Post: CAREER CENTER > Post a Job

      • Full Management Access: CAREER CENTER > Employer Center > Post a Job

        • This option lets you add, edit, or close job postings.

    3. Complete the job posting form, making sure all required fields are filled.

    4. Click Save Changes — you’re done!

    Important:

    • Job postings expire after 90 days. If a position is still open, you’ll need to create a new post.

    • There is no “Re-Post” button, and ISACS staff cannot extend expiration dates.

    • If you have any issues, please contact Jacob Isaac, Director of Technology & Client Services.

    Questions? 

    Contact Jacob Isaac,
    ISACS Director of Technology
    & Client Services

    Annual Update Guide

    Steps •  Roles  •  Role Permissions  •  Sample Email for Faculty/Staff

    Your school's membership information in the ISACS Member Portal must accurately reflect your school for the upcoming school year.

    Highlighted requirements: 

    • Your school’s total enrollment as of 9/15/25 (used to calculate your 2026–27 Membership Dues)
    • Assignment of your ISACS Lead Learner(s) (minimum 1 per member school)
    • The Operating Information section (required for accreditation)
    • All other parts in the ISACS Member Portal.

    Instruct faculty & staff to sign up and/or log in to the ISACS Member Portal.

    Navigate to MY ACCOUNT > Manage My Information & Online Communities to review and update.

    • Important aspects are updating selections under the ISACS COMMUNICATION/MARKETING section, and the comprehension and selections in the ISACS CONNECT section.

    Navigate to MY ORGANIZATION > Manage Organization Info.

    Review and update the following required fields:

    • Total Enrollment as of September 15, 2025* (required for Annual Dues calculation)
    • Total Operating Income*
    • School Mission
    • Employee information (number of FTEs)
    • School Characteristics
    • Current Head of School appointed year
    • Operating Information (required for Accreditation)

    *Help text is provided alongside the field in the member portal to assist with calculating totals.

    After your faculty & staff have created accounts:

    Navigate to MY ORGANIZATION > Manage Organization Contacts to update your school’s contacts.

    Remove a Contact

    • Click Remove to save the contact’s employment history to their account.

    Edit a Contact

    • Click Edit to add or remove contact roles (controls access) and confirm the Job Title field.

    Add a Contact

    • Staff are encouraged to create their own records. If needed, scroll down and click Add New Contact, then enter their basic information.

    Each member school MUST have the following Contact Roles assigned 
    (see Role Permissions tab below for more info)

    • Head of School/Interim Head of School
    • Billing Contact 
    • Governing Body Chair
    • ISACS Accreditation Contact
    • ISACS Information Contact Manager
    • ISACS Lead Learner (up to four where needed for divisional representation)
    • ISACS Steering Committee Chair

      Go to MY ORGANIZATION > Manage Accreditation Team Candidates.

      • This page lists employees approved by school leadership to serve on ISACS accreditation teams.
      • For questions or to remove a former employee, email accredit@isacs.org.

      Add a Candidate

      • Click Add Team Candidate and choose the employee’s name.

      • The candidate must have an active contact record linked to your school.

        • If they don’t, ask them to complete sign-up in the Member Portal, or create a record for them in Manage Organization Contacts.

      Mark a Candidate Inactive

      • Use this if an employee is no longer eligible or interested in serving.

      Approve an Inactive Candidate

      • You may re-approve an inactive candidate anytime with school leadership’s permission.

      Notes

      • Only certain contact roles can manage this page.

      • If you remove an employee in Manage Organization Contacts, it may take a few minutes before they disappear from the Team Candidates list. No further action is needed.

      Navigate to DIRECTORY > Find a School to search for your school and view your listing based on Membership information.

      Accurate member information ensures that we are only communicating to individuals about the opportunities that are relevant to their role. Further, it helps track event registration, conference submissions, and is necessary to access services like ISACS Connect.

      Tip: We recommend you regularly validate your contact list anytime someone is hired/fired/retired to stay up to date throughout the year, making the Annual Update each year a breeze!

      Roles

      Each member school is REQUIRED to have the following Contact Roles assigned as part of their membership.

      • Head of School/Interim Head of School
      • ISACS Information Contact Manager
      • Billing Contact
      • Governing Body Chair
      • ISACS Lead Learner (minimum one per member school)
      • ISACS Steering Committee Chair and/or ISACS Accreditation Contact

      Role Permissions

      Create, edit & remove Contacts Update information View financial history & make payments Post, edit, close a job Manage Accreditation Team Candidates
      Head of School ✓ ✓ ✓ ✓ ✓
      Assistant to Head of School ✓ ✓ ✓ ✓ ✓
      ISACS Information Contact Manager ✓ ✓ ✓ ✓ ✓
      Billing Contact ✓ ✓ ✓ ✓ ✓
      Organization Primary Contact ✓ ✓ ✓ ✓
      ISACS Steering Committee Chair ✓
      ISACS Accreditation Contact ✓
      Career Center Manager ✓ ✓
      Employee
      Governing Body Member
      Governing Body Chair
      Other - not listed

      Contact Role Glossary

      Accreditation Contact
      Main liaison for ISACS accreditation activities, communications, and reporting.
      Permissions: Accreditation Team 

      Assistant to Head of School
      Provides administrative support to the Head of School and serves as a key point of contact for ISACS communications.
      Permissions: All

      Billing Contact required
      Receives invoices and manages payments and financial transactions.
      Permissions: All 

      Career Center Manager
      Manages job postings and career-related activities on behalf of the school.
      Permissions: Career Center

      Employee
      Any staff member affiliated with the school but not assigned another specific ISACS role.
      Permissions: n/a

      Governing Body Chair required
      Head of the school’s governing board (e.g., Board Chair or Trustee Chair).
      Permissions: n/a

      Governing Body Member
      Member of the school’s governing board or trustees.
      Permissions: n/a

      Head of School / Interim Head of School required
      The chief administrator of the school, responsible for overall leadership and management. Interim Heads serve temporarily during leadership transitions.
      Permissions: All 

      Information Contact Manager required
      Completes the Annual Update each year, maintains and manages the school’s ISACS Membership information and directory listing.
      Permissions: All 

      Lead Learner required
      Faculty or staff member(s) designated by their school to serve as a bridge between ISACS and the school community. Lead Learners share ISACS resources and opportunities, help colleagues connect with professional learning, and foster collaboration among teacher leaders. (Maximum: 4)
      Permissions: n/a

      Organization Primary Contact
      Main point of contact for ISACS communications and school-wide updates.
      Permissions: All 

      Steering Committee Chair required
      School’s designated representative on the ISACS Steering Committee.
      Permissions: Accreditation Team 

      Other (not listed)
      Flexible role for contacts who do not fit into the above categories.
      Permissions: n/a

      Billing Contacts

      Please ensure that your school designates at least one individual in the role of "Billing Contact" to ensure invoices are received by the correct contact(s). As a reminder, billing contacts are able to view a school's open invoices, make payments, and view all financially related transactions. 

      If your school prefers that invoices be sent to a general account payable/billing address:

      OPTION 1:
      Make the email address of your primary accounts payable contact the general accounts payable email. This individual will receive ISACS invoices, when applicable, but since we cannot have two email addresses for the same individual, they will need to log into their profile using the general email instead of their school email.

      OPTION 2:
      Add a contact with with First Name: Accounts, Last Name: Payable and the general accounts payable email address. When applicable, invoices will be sent to that general address, alon gwith any other contacts assigned a "Billing Contact" role.

      Sample Email for Schools


      Greetings,
      As members of the Independent Schools Association of the Central States (ISACS) we annually update our ISACS account information. You must create or log into your isacs.org account and ensure your personal profile information is up to date. This process takes about 5 minutes. 

      Simple Instructions:

      • Visit isacs.org
      • Click the Log In button in the top right of the page and follow the prompts to either log in or sign up for a new account. 
      • Once logged in, click your user icon in the top right of the page and go to My Profile. 
      • Click the Update Your Profile button on your page to review and update your profile information.


      Questions?       Contact Jacob Isaac, ISACS Director of Technology & Client Services at jacob@isacs.org.