Category: Business Operations
Withholding Transcripts Non-payment

Withholding Transcript for Non-Payment

When a parent refuses to pay their child's tuition, the independent school often has little recourse other than to withhold the transcript of the child's academic record until the account is settled. Although there are no controlling statutes in most states, some courts have litigated the issue of whether a school can be compelled to release the transcript of a child whose tuition has not been paid. The decisions in these cases offer precautionary guidelines for independent schools that when implemented can protect the ability to respond to delinquent accounts.

In the New Jersey case of Fayman v. Trustees of Burlington College, parents brought suit to compel the school trustees to issue a transcript of their daughter's grades. The court found that the parents' refusal to pay the tuition due was a breach of the enrollment contract. In the absence of any unreasonable or arbitrary action on the part of the school, the court felt it was not in a position to force the school to release a transcript to defaulting parents. The Fayman court further noted that withholding a student's transcript is often a last resort for independent schools to enforce the obligations due.

Notwithstanding the unpaid tuition, other courts have issued injunctions requiring private schools to release transcripts involving delinquent accounts. In January of 1993, the Court of Appeal of Louisiana decided to force a private school to issue a transcript to a student with unpaid tuition in the case of McKee v. Southfield School. In this case, it was the student who brought suit against the school seeking injunctive relief and damages resulting from the school's refusal to release the transcript. The headmaster at Southfield School had made several unsuccessful attempts to bring the unpaid account up to date and ultimately suggested to the parents that the school might ask for the child's withdrawal. Nevertheless, the student was allowed to complete the academic year.

The McKee court held that while the defaulting parents would not have been entitled to the transcript, the student himself had a right to his academic record. The court found that by allowing the student to finish the year despite his unpaid account, Southfield made an implicit guarantee to the student that he would receive his academic credit, as well as documentation of that credit in the form of a transcript. According to this court, it would have been "grossly unfair" to withhold a transcript where the student was allowed to believe that he would receive credit for his attendance and completion of his coursework. The court was also persuaded by the fact that the enrollment contract did not indicate that transcripts would be withheld for failure to pay tuition.

The contractual dealing between a parent and an independent school generally will not implicate considerations of the child's best interest. In all cases, courts will typically enforce the clear and reasonable terms of the enrollment contract as written. However, simple precautionary measures should be considered to protect the independent school from being deprived of one its few methods for recouping unpaid tuition:

Enrollment contracts should contain a standard provision indicating that transcripts may be withheld for failure to pay tuition.

School administrations would recognize that allowing a student to remain enrolled when his or her transcript may ultimately be withheld could weaken or negate the school's rights under the enrollment contract. (ISACS Note: Often schools indicate in their contract and enforce the stipulation that in the case of non-payment, a student will not be permitted to sit for semester exam(s)--typically the English exam--, thereby preventing the claim that work has been completed and a transcript required. Upon payment, the student would be allowed to take the exam, complete his or her work and earn credits and transcript).

Where a student is asked to withdraw for nonpayment, the independent school should recognize that it is under a duty to take reasonable measures to mitigate the losses resulting from the action.

ISACS would add to the legal counsel offered above that the other side of the coin in such situations is the public relations side: we should seek every avenue to achieve a win-win situation (taking a promissory note backed by some asset and extending credit over several months, if necessary) so that we achieve some resolution that makes friends rather than enemies and that keeps the issue out of the courts.

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Resource: David C. Landin, Laura A. Colombell, of the law firm McGuire, Woods, Battle, & Boothe, Richmond, VA, 2/4/97.